KPIs and OKRs for Performance Management
Workshop Overview
This program equips leaders, strategists, PMO teams, and performance managers with the full capability to design, implement, and manage meaningful KPIs and OKRs.
The course blends strategic foundations, performance measurement, target setting, and advanced integration of KPIs/OKRs with dashboards, reviews, and execution discipline.
Instead of placing all practice at the end, the program now integrates hands-on exercises every day, ensuring participants build skill progressively and apply concepts directly to real organizational challenges.
The course is fully aligned with the KPI Mega Library (36,000 KPIs) and the certified methodology used across government, defense, and private sectors.
Learning Objectives
By the end of the program, participants will be able to:
Strategic Performance & Alignment
- Understand the differences, complementarities, and use cases of KPIs vs. OKRs.
- Link performance measurement to strategy maps, value gaps, and organizational goals.
- Apply KML standards for categorizing and building effective KPIs.
- Use KPI taxonomy, forms (%, #, $, ratios, indices), polarity, and documentation standards.
- Identify lead vs. lag metrics, strategic vs. operational KPIs, and output vs. outcome KPIs.
- Avoid poor KPI design, wrong measurement, over-measurement, and misalignment.
Crafting Effective OKRs
- Build powerful Objectives, measurable Key Results, and actionable Initiatives.
- Apply OKRs for agility, innovation, cross-functional alignment, and strategic execution.
- Convert KPIs into Key Results when appropriate.
Target Setting Excellence
- Apply SMART targets and multiple target-setting methods (benchmarking, history, customer expectations, improvement-based, resource-based).
- Understand the behavioral traps of poor targets and how to avoid them.
Performance Management & Review
- Use dashboards, reviews, RYG methods, and feedback loops.
- Understand reporting behaviors, cultural blockers, and how to promote transparency.
- Design governance for strategy, KPIs, OKRs, and integrated performance management.
